BestOfferBuy FAQ

Please note that due to the heightened aviation security measures (http://www.hongkongpost.com/eng/publications/notices/2011/20110225a/index.htm) imposed by all countries, all shipment (except for DHL Express) will be subjected to delay by an additional 2 - 4 days. Basically, your order has to be inspected by the Hong Kong Post before boarding the plane. In the above URL, although the Hong Kong Post mentioned that only mail services to the United Stated will be affected, we have verified with the Hong Kong Post and confirm that ALL outgoing mail services are affected. Our apologies for the delay and we will update the latest situation here as soon as we could. Thank you for your understanding.

Here is the link to the same notice on eBay Hong Kong: 
http://exportnews.ebay.com.hk/hk_shipping/1852.html

Popularity: 48% [?]

There is only ONE way to ensure that we are shipping to the correct shipping address… (more…)

Popularity: 74% [?]

Additional charges applies should you decide to upgrade your “Free Shipping”. Upon checkout, please choose between register mail or courier service.

Popularity: 70% [?]

Hong Kong Post Air Mail ONLY.

Popularity: 100% [?]

No. We do not offer any walk in, pick up or COD services and all transactions will have to be done online.

Popularity: 67% [?]

If you would like us to indicate the item as “gift” or a different value on the package, you can do so by telling us:

1. via email prior to shipment

2. indicate your request under remark

While we will do our best to accomodate your request, there are times when we are unable to do so due to tight shipping time. As a result, we shall not be held responsible for any consequences for failing to indicate a different value or content.

Popularity: 41% [?]

1. Prior to your purchase, check on the DHL website to confirm if your destination falls in such area.

2. Proceed to checkout as per normal and make payment.

3. If your destination unfortunately falls in such area,  we will contact you again via email for additional payment. Note that you will not be require to make such payment upon checkout even if your destination belongs to a remote area as classified by DHL Express.

Popularity: 41% [?]

The rate for shipping via DHL Express displayed in your shopping cart is inclusive of fuel surcharge and security charges imposed by DHL Express. However, please note that it does not include Remote Area Service Charge, which is applicable depending on destination. For more details, you can visit their website at:

(more…)

Popularity: 29% [?]

All items are shipped directly from Hong Kong.

Popularity: 38% [?]

Yes, we are offering free shipping for all items unless you want to upgrade to courier or register mail.

Popularity: 18% [?]