BestOfferBuy FAQ

I Live In [……] - Can I Order From BestOfferBuy.com?
YES WE CAN SHIP TO YOUR COUNTRY.

(Except to addresses in Mainland China / PRC. + Nigeria)

BestOfferBuy.com can ship single item samples or large orders *WORLDWIDE*.

Worldwide, anywhere in the world, internationally, globally.

Shipping of orders from BestOfferBuy.com is by international courier. You can choose which courier you want to use during the checkout process.

Please note, it’s your own responsibility to find out about the import tax situation in your own country.

Popularity: 19% [?]

1. Non Registered Air Mail service do not provide tracking service.

2. There is no refund for item lost/damage in transit if you choose to use Non Registered Air Mail service.

Popularity: 33% [?]

Hong Kong Post Non-Registered Air Mail

If the item is dispatched via Hong Kong Post non-registered air mail, no tracking service will be provided.

Hong Kong Post Registered Air Mail

A tracking number will be emailed to you upon dispatch. You can check the status of your item here:

http://app1.hongkongpost.com/CGI/mt/enquiry.jsp

Normally, it takes 1 - 2 days before Hong Kong Post update the status of the shipment.

DHL Express

A tracking number will be emailed to you upon dispatch. You can check the status of your item here:

http://www.dhl.com.hk/publish/hk/en.high.html

Normally, it takes 1 - 2 days before DHL Express update the status of the shipment.

Popularity: 10% [?]

For shipping via non-registered air mail, shipping normally takes 5 - 14 BUSINESS days to reach most of the destination in the world. It might take an additional 1 - 2 days for custom clearance if your item is shipped via registered air mail.

Popularity: 6% [?]

It depends on the method of your shipment.

Non-registered Air Mail

If you choose to ship your item via non-registered air mail, we are unable to issue any refund.

Registered Mail

If you do not receive your item after the estimated period, we will raise an enquiry with Hong Kong Post on your behalf.  Hong Kong Post will then launch an investigation with your National Postal Office. During this period of time, your National Postal Office may contact you for more information. If the investigation concludes that the item is lost in transit, they will compensate you accordingly up to a maximum of HK$320 or approximately USD$41 at their discretion. The compensation will be sent to us in the form of a cheque and we will reimburse you the full amount given by the post office.

Note that this investigation may takes up to 3 months upon enquiry. We will constantly get in touch with Hong Kong Post regarding the status and update you via email.

A similar procedure applies if your item is damaged in transit with one exception. You will need to raise an enquiry with your local National Postal Office instead because the damaged item is required as evidence and they will conduct an investigation.

Popularity: 11% [?]

There are 2 ways you can check the shipping fees.

1. Check on our website here: http://www.bestofferbuy.com/shippinginfo.html

2. Once you have added the product to the shopping cart, there is an estimated shipping cost at the bottom of the page.

Popularity: 6% [?]