Item didn't work the first time. I contacted customer support at bestOfferBuy.com through email. They were very helpful and sent me a replacement. The second item works great right out of the box, so I guess the first one must have been defective.
In my opinion, shipping was pretty fast for coming all the way around the world and for free! It took less than two weeks to get here (both times). I'm in New Jersey, USA.
I use it with a Nikon D40, and I find it very easy to use.
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